Author: healthprofessionalradio

Guest: Angela Quero
Presenter: Wayne Bucklar
Guest Bio: Angela Quero commenced her role as the General Manager of Spectrum MRC’s Aged and Disability Services in 2013 and in that time has overseen the successful running of many programs including the Multicultural Home Support Service, Planned Activity Groups for ageing migrants in Melbourne and social support for those living with a disability. She has a Bachelor of Behavioural Sciences as well as a Graduate Diploma in Occupational Health Practice, and a rich background in residential care consulting and quality assurance in the aged care sector.

Segment overview: Angela Quero is the General Manager of Spectrum MRC’s Aged and Disability Services. They provide unique aged care services for culturally and linguistically diverse clients as well as for the general community. Their services include provision of ethno-specific planned activity groups, respite for carers and provision of in-home care. Their Aged Care Respite Programs provide support to carers to balance their employment and caring roles. They include centre based or home-based respite programs, planned activity groups, support for carers and a program for older Italians with dementia. Their pool of 200 bilingual support workers speak more than 50 languages. Workers are matched according to interests and personality of the client, as well as language and culture.

Guest: Graham Howard
Presenter: Wayne Bucklar
Guest Bio: With a background in Healthcare and sales and over 15 years in various management roles, Graham Howard strongly supports the view that for organisations to prosper, they MUST have the right people. Working in the Healthcare sector has re-enforced his belief that because this market is so specialised it needs a team of specialised recruiters to work within this area to source quality candidates. Graham’s areas of interest and specialisation include Strategic Management, Staff Recruitment and Retention, Building Profitable Relationships and Organisational Behaviour.
Along with a vast array of internal and external training courses Graham has completed over the years, he also has an Associate Diploma of Business which was done part-time over 4 years and in 2004 completed his MBA. None of which he stresses, makes him a better recruiter, but it does provide him with a greater understanding of the complexities of business and how having the right people can provide companies with a competitive advantage.

Segment overview: Frontline Health is a network of specialist recruiters for the Health industry across Australia and New Zealand. Graham Howard is the Agency Owner for Frontline Health in Brisbane and as a former candidate and client of Frontline Recruitment Group, he is acutely aware that the role of a good recruiter is to work closely with candidates and clients alike to achieve the best outcome for all parties. In previous management roles, Graham has attempted to instil into teams that being the best is not about being the biggest but about providing quality outcomes for the customer. That philosophy holds true at Frontline Health where they aim to be the best in terms of speed, quality of delivery and post placement service. They currently have five local offices in Australia, located in Brisbane, Canberra, Sydney, Melbourne and Perth, and one office in Auckland, New Zealand.

Guest: Tim Humphries B.Com (Flinders), CPA, MBA (Deakin)
Presenter: Wayne Bucklar
Guest Bio: Tim is the Chief Executive Officer of Homestyle Aged Care. He joined Homestyle in January 2014 and brings with him over 13 years of health experience including 11 years within aged care. Prior to Homestyle Tim was CEO of Provider Assist, a large aged care consulting service. With over 20 years of business experience the variety of the roles he has fulfilled include, finance – up to CFO, IT up to CIO, Project manager, Recruitment specialist and CEO most recently.
Tim has worked across a variety of industries including: materials handling, acute health, logistics, recruitment, aged care, community/home care, and disability services. Tim has worked within privately owned, publicly listed and not for profit organisations. Tim is currently a Director, and on the audit and finance committee for the Victorian Cytology Service; and sits on the school council of the Wattle Park Primary School.

Segment overview: For almost 30 years, Homestyle Aged Care Services has provided residential care homes and services in the greater Melbourne metropolitan and Geelong areas. Homestyle is a prominent owner/operator in Victoria of ten high-quality, purpose-built homes, with over 950 government-funded beds, which provide first rate standards of care and services to residents in a homely environment. All of their homes meet certification standards and hold accreditation for the maximum three year period. Homestyle is guided by a team of committed, qualified professionals who draw on a depth of experience in the Aged Care industry to provide trustworthy and solid governance.

Guest: Richard Paterson
Presenter: Wayne Bucklar
Guest Bio: Richard Paterson is the Solutions Delivery Consultant of Electrotek. Richard’s professional career has included many years in Electronic Security, and a long spell working in the Not For Profit sector. These two, seemingly unrelated chapters, have combined to find him helping Aged Care and Health Care professionals improve their practice with electronic solutions. Richard’s mantra is “my job, is to help you to yours”. He is passionate about partnering with clinical staff, in order to provide better outcomes for their clients/patients.

Segment overview: In today’s Health Supplier Segment, we are joined by returning guest Richard Paterson from Electrotek here to discuss their new dementia management wireless product the INDUNA Dementia Monitoring System. The INDUNA IP Dementia Profiler is simple to use and operate. It has been designed in such a way that control of the dementia profiler can be operated by both English as well as non-English speaking care staff.

Guest: Dr. Laurie Hollman
Presenter: Neal Howard
Guest Bio: Laurie Hollman, Ph.D. is a psychoanalyst with specialized clinical training in infant-parent, child, adolescent, and adult psychotherapy. She has been on the faculties of New York University and the Society for Psychoanalytic Study and Research, among others. She has written extensively on parenting for various publications, including the Psychoanalytic Study of the Child, The International Journal of Infant Observation, The Inner World of the Mother, Newsday’s Parents & Children Magazine, Long Island Parent. Her new book is Unlocking Parental Intelligence: Finding Meaning in Your Child’s Behavior.

Segment overview: Dr. Laurie Hollman, PhD, a parenting expert, gives us a glimpse of the future in Parental Intelligence.

Guest: Dr. Laurie Hollman
Presenter: Neal Howard
Guest Bio: Laurie Hollman, Ph.D. is a psychoanalyst with specialized clinical training in infant-parent, child, adolescent, and adult psychotherapy. She has been on the faculties of New York University and the Society for Psychoanalytic Study and Research, among others. She has written extensively on parenting for various publications, including the Psychoanalytic Study of the Child, The International Journal of Infant Observation, The Inner World of the Mother, Newsday’s Parents & Children Magazine, Long Island Parent. Her new book is Unlocking Parental Intelligence: Finding Meaning in Your Child’s Behavior.

Segment overview: Dr. Laurie Hollman, PhD, a parenting expert, shares an example of a parent carrying out the five steps of Parental Intelligence where the misbehavior vanished and underlying problems emerged to be solved.