Becoming a Private Patient Advocate [Interview][Transcript]

Teri_Dreher_Patient_Advocate_AccreditationGuest: Teri Dreher
Presenter: Neal Howard
Guest Bio: With over 36 years of clinical experience in Critical Care nursing, home based healthcare and expertise as a cardiovascular nurse clinician, Teri is well acquainted with the complexities of the modern healthcare system. She has served as a nursing leader, mentor, educator and consistent patient advocate throughout her career in some of the best hospitals across the country. Her passion for patient safety and drive to keep the patient at the center of the American healthcare system led her to incorporate North Shore Patient Advocates in 2011, serving clients throughout the northern suburbs of Chicago.

Segment overview: Teri Dreher, RN, CCRN, iRNPA, Owner/CEO of North Shore Patient Advocates, discusses the special education and accreditation that is required in this industry and the kind of experience she looks for in an advocate that she hires.

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Non-adversarial Private Patient Advocacy [Interview][Transcript]

Teri_Dreher_Professional_Patient_AdvocateGuest: Teri Dreher
Presenter: Neal Howard
Guest Bio: With over 36 years of clinical experience in Critical Care nursing, home based healthcare and expertise as a cardiovascular nurse clinician, Teri is well acquainted with the complexities of the modern healthcare system. She has served as a nursing leader, mentor, educator and consistent patient advocate throughout her career in some of the best hospitals across the country. Her passion for patient safety and drive to keep the patient at the center of the American healthcare system led her to incorporate North Shore Patient Advocates in 2011, serving clients throughout the northern suburbs of Chicago.

Segment overview: Teri Dreher, RN, CCRN, iRNPA, Owner/CEO of North Shore Patient Advocates, shares with us some examples of protecting patients rights, some common reasons that private individuals call for her help, and the response of doctors and hospitals when they see a professional advocate come into their facilities.

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What is Private Patient Advocacy [Interview][Transcript]

Teri_Dreher_Private_Patient_AdvocacyGuest: Teri Dreher
Presenter: Neal Howard
Guest Bio: With over 36 years of clinical experience in Critical Care nursing, home based healthcare and expertise as a cardiovascular nurse clinician, Teri is well acquainted with the complexities of the modern healthcare system. She has served as a nursing leader, mentor, educator and consistent patient advocate throughout her career in some of the best hospitals across the country. Her passion for patient safety and drive to keep the patient at the center of the American healthcare system led her to incorporate North Shore Patient Advocates in 2011, serving clients throughout the northern suburbs of Chicago.

Segment overview: Teri Dreher, RN, CCRN, iRNPA, Owner/CEO of North Shore Patient Advocates, discusses what private professional advocacy is and who would most be in need of hiring their own personal nurse advocate.

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In-Home Dementia Care and Transitional Care [Interview][Transcript]

Sharon_Roth_McQuire_In_Home_Dementia_CareGuest: Sharon Roth McQuire
Presenter: Neal Howard
Guest Bio: Sharon Roth McQuire oversees the BrightStar Care clinical-quality platform including operationalizing the client care experience, designing clinical operational systems for domestic and international BrightStar Care locations, and managing clinical policies and procedures. Additionally, she leads Joint Commission accreditation and related processes, clinical program development, and plays a significant role in the launch of BrightStar Senior Living, BrightStar’s first residential product line focused on assisted living and memory care.

Segment overview: Sharon Roth McQuire, Chief Clinical Quality Officer of BrightStar Care, discusses in home dementia care and transitional care.

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Operationalizing the Client Care Experience [Interview][Transcript]

Sharon_Roth_McQuire_Client_Care_ExperienceGuest: Sharon Roth McQuire
Presenter: Neal Howard
Guest Bio: Sharon Roth McQuire oversees the BrightStar Care clinical-quality platform including operationalizing the client care experience, designing clinical operational systems for domestic and international BrightStar Care locations, and managing clinical policies and procedures. Additionally, she leads Joint Commission accreditation and related processes, clinical program development, and plays a significant role in the launch of BrightStar Senior Living, BrightStar’s first residential product line focused on assisted living and memory care.

Segment overview: Sharon Roth McQuire, Chief Clinical Quality Officer of BrightStar Care, talks about operationalizing the client care experience and designing clinical operational systems.

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Quality Healthcare and The Enterprise Champion Quality Award [Interview][Transcript]

Sharon_Roth_McQuire_Enterprise_Champion_Quality_AwardGuest: Sharon Roth McQuire
Presenter: Neal Howard
Guest Bio: Sharon Roth McQuire oversees the BrightStar Care clinical-quality platform including operationalizing the client care experience, designing clinical operational systems for domestic and international BrightStar Care locations, and managing clinical policies and procedures. Additionally, she leads Joint Commission accreditation and related processes, clinical program development, and plays a significant role in the launch of BrightStar Senior Living, BrightStar’s first residential product line focused on assisted living and memory care.

Segment overview: Sharon Roth McQuire, Chief Clinical Quality Officer of BrightStar Care, discusses her work with the Joint Commission Accreditation and related processes, insuring the Enterprise Champion Quality Award which BrightStar has won the last three years.

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Aesthetics Meets Function: Delivering your Dream Practice Environment [Interview][Transcript]

Ian_Shapland_Elite_Fitout_SolutionsGuest: Ian Shapland
Presenter: Wayne Bucklar
Guest Bio: Mr Shapland has a diversified portfolio of experience including over twenty years of experience in the healthcare industry. He has worked for major international pharmaceutical and online medical education companies and has extensive experience in assisting medical businesses with executing their business plans and achieving their sales and marketing goals. Mr Shapland completed his MBA studies through Griffith University and is currently the President of the Australian Dental Industry Association, Queensland Branch.

Segment overview: In today’s Health Supplier Segment, learn more about creating the ideal practice environment that leads to increased revenue as we are joined by Elite Fitout Solutions‘ Associate Director – Business Development Ian Shapland. They understand specialist clinic work-flow and functionality and merge that with cutting edge design to deliver their client’s dream practice environment. With over 30 years service experience under their belt, they are the experts when it comes to the health industry design, build and fitout.

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Millenials and Reproductive Health [Interview][Transcript]

Barb_Dehn_Millenials_Reproductive_HealthGuest: Barb Dehn
Presenter: Neal Howard
Guest Bio: Barb Dehn (Bayer spokesperson) is a practicing Women’s Health Nurse Practitioner, award winning author, and a nationally recognized health expert. She holds a BS from Boston College and earned her Masters degree at the University of California, San Francisco. An in demand and popular national speaker on all aspects of women’s health, she also lectures at Stanford and is a frequent health expert on television. She has appeared on CBS, ABC, CNN, Good Morning America Now and NBC’s iVillageLive.

Segment overview: Barb Dehn (Bayer Spokesperson), and Women’s Health Nurse Practitioner, discusses the most effective form of contraception for millennial women, including LARCs (Skyla). Also discussed, what millenials as a whole should consider when making choices about their reproductive health.

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Young Women’s Reproductive Health [Interview][Transcript]

Barb_Dehn_Women_Reproductive_HealthGuest: Barb Dehn
Presenter: Neal Howard
Guest Bio: Barb Dehn (Bayer spokesperson) is a practicing Women’s Health Nurse Practitioner, award winning author, and a nationally recognized health expert. She holds a BS from Boston College and earned her Masters degree at the University of California, San Francisco. An in demand and popular national speaker on all aspects of women’s health, she also lectures at Stanford and is a frequent health expert on television. She has appeared on CBS, ABC, CNN, Good Morning America Now and NBC’s iVillageLive.

Segment overview: Barb Dehn (Bayer Spokesperson), and Women’s Health Nurse Practitioner, discusses the importance of young women/college aged women staying on top of their reproductive health.

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Excessive Non-actionable Hospital Alarms Lead to Alarm Desensitization [Interview][Transcript]

Connie_Dills_Acute_careGuest: Connie Dills
Presenter: Neal Howard
Guest Bio: Experienced Registered Respiratory Therapist with a broad background of experience in the areas of clinical practice, management & education. At The Hospital for Special Care, New Britain, CT 2001-present Respiratory Practice Manager – Respiratory Care Services 2014-present Clinical Educator.

Segment overview: Connie Dills, MBA, RRT, RPFT, Respiratory Practice Manager at the Hospital for Special Care in Connecticut discusses the blaring distractions and fatigue nuisance alarms caused her nurses and patients.

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