Guest: John Boland
Presenter: Wayne Bucklar
Guest Bio: Having trained in Dublin, Ireland and worked in hospitality all of his working life, John is General Manager of Hospitality Services with LHI Retirement Services. LHI is the largest Lutheran Aged Care Organisation in Australia looking after 1,000 residents across two villages. In our care we look after independent living residents in our villages as well as 240 high dependency residents in our residential care facilities. one of South Australia`s leading aged care providers. With 1000 clients and over 500 staff at LHI, John has a good understanding of the world of aged and acute care and has a passion for improving the dining experience for older people. John is the National President and the Chairman of the Institute of Hospitality in HealthCare Ltd (IHHC). This is a voluntary role and he bases his IHHC work from his office in Adelaide with the support of his employer LHI and our CEO Mr. Tim Gray.
Segment overview: In today’s Health Supplier Segment, our guest John Boland discusses the background and mission of the Institute of Hospitality in HealthCare Ltd. It is the peak Industry body for support service professionals in the Health and Aged Care Industry. All those employed in a managerial or supervisory position within support services in a hospital or aged care facility can enjoy the numerous benefits available through becoming a member of the IHHC. The IHHC promotes, provides and encourages the setting and advancement of standards and guidelines relating to support services and, as a result, members are empowered to provide indispensable service and value to their organisations. The National Board and state branch committees comprise of professionals from within the Industry, dedicated to sharing their passion and expertise with others, through a variety of networking events.
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