Branko Kolvek, SVP of Operations at Pager, discusses the company’s virtual care collaboration platform while exploring the differences between telehealth and virtual care. He’ll also provide insight into how digital platforms can control healthcare costs, limit telehealth overutilization, and improve the patient experience. Offered through health plans, Pager’s platform provides access to a care coordination team and combines omni-channel communications, artificial intelligence, and machine learning to deliver high-touch concierge services that guide patients along the entire care path, from chat and triage, to scheduling, customer service, e-prescribing, and follow-up care.
Branko Kolvek is Senior Vice President of Operations at Pager, a virtual care collaboration platform that offers whole-person healthcare and hi-tech, hi-touch concierge services to connect patients with the care and services they need. In his current role, Mr. Kolvek oversees operational processes and care services to drive performance and create an improved patient experience through Pager’s platform. Prior to his time at Pager, Mr. Kolvek served as the Vice President of Operations at Remedy Partners (now Signify Health: NYSE SGFY) where he implemented value-based initiatives with providers. As a Senior Associate at Alvarez & Marsal Healthcare Industry Group Mr. Kolvek executed financial and operational turnaround strategies with provider organization. With nearly 15 years of experience in the healthcare industry, Mr. Kolvek has worked with a number of different companies and startups to help them navigate the healthcare ecosystem. Mr. Kolvek is a graduate of Brown University where he earned a Sc.B. in Biology, and a graduate of Johns Hopkins Bloomberg School of Public Health, where he received his MHS in Health Finance and Management.
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