Culture is Everything – The Story and System of a Startup that became Australia’s Best Place To Work [transcript] [audio]

Guest: Tristan White

Presenter: Henry Acosta

Guest Bio: Smart Company has described Tristan White as “one of Australia’s next generation of business leaders.”

Tristan is the Founder & CEO of The Physio Co, a unique healthcare business, that in 2014 ranked No. 1 on BRW’s list of Australia’s 50 Best Places to Work.

Tristan is a qualified physiotherapist from The University of Melbourne who started his career with a dream to become a sports physiotherapist and work with the mighty Richmond Tigers in the AFL. After a short stint in private practice, Tristan left the glamorous world of sports physio and created himself a job helping oldies in a few nursing homes across Melbourne. He loved it and very quickly had more aged care clients than he was able to treat himself. That’s when, in 2004, his new job became a business and The Physio Co (TPC) was born.

As TPC has grown, Tristan has obsessed over creating the best business he possibly can, he figured out a way to create a strong culture that not only worked at TPC but can be systemised and tailored to other businesses. His experiences have led him to believe culture is everything. He has also recently published a book called Culture is Everything, which quickly became #1 best seller on Amazon.

Segment overview: Tristan White have always dreamed of having to work in a job that inspires him. He failed to find that job, so he created it himself. He believes that the best workplace grows with a systemised company culture. With more than a decade of learning, testing and refining, he finally wrote his book, “Culture is Everything” which demonstrates how you can  build and sustain a thriving company culture in your own team or business to achieve remarkable success.