Zelis – Study on Healthcare Billing Reveals Consumer Frustrations

Michael Axt, Chief Member Empowerment Officer at Zelis, a company modernizing the healthcare financial experience, discusses recent research outlining consumer frustration with the healthcare billing process, the lack of processes for correcting errors, and the implications for payers, providers, and consumers.

Michael Axt is Chief Member Empowerment Officer of Zelis, providing strategic leadership and oversight of products across the organization. Michael has deep experience in managing product development functions, corporate strategy, and corporate development. Most recently, he served as SVP of Strategy and Corporate Development at Diversified, where he led all aspects of mergers and acquisitions, set strategy, and coordinated integration of newly acquired companies.

Prior to that, he led product, marketing and corporate strategy at Cotiviti, a leading healthcare IT and analytics company. He was previously an executive at Medtronic and a management consultant at Bain and Company.

Michael has a Bachelor of Science in Biomechanical Engineering from Stanford University and a Master of Business Administration from The Wharton School. Michael’s professional passion is solving complex business problems to accelerate enterprise performance and his personal passion includes spending time with his family, family campouts, and both water and snow skiing.

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