Alleviating Hair Loss Caused by Chemotherapy Treatment thru Scalp Cooling [Interview][Transcript]

jim_frantzis_paxman_scalp_cooling_systemGuest: Jim Frantzis
Presenter: Henry Acosta
Guest Bio: Jim’s enthusiasm for his people and patients is undeniable. As CEO of Cancer Care in Australia, Jim leads with a belief that the patient is at the centre of everything we do. It is this approach that ensures people receive exceptional cancer care every time they set foot through the door of one of our centres.
Jim has spent his entire career in cancer care and has been instrumental in driving clinical excellence, operational efficiency and delivering leading best-practice programs in the radiation oncology space. Jim was appointed as CEO of ROC in 2015, and recently commenced as the CEO of an integrated haematology, radiation and medical oncology division. He has operational oversight of 16 centres nationally and a team of over 600 staff.

Segment overview: In today’s Health Supplier Segment, we are joined by Icon Cancer Care CEO Jim Frantzis here to talk about the Paxman Scalp Cooling System. This system is currently used across 32 countries worldwide and will soon be available at the Icon Cancer Care Wesley Centre. It can be used for patients with breast and other solid tumour cancers being treated with certain chemotherapy drugs such as docetaxel, cyclophosphamide and doxorubicin. The Paxman Scalp Cooling System works by reducing the temperature of the patient’s scalp by a few degrees immediately before, during and after the administration of chemotherapy. Effectiveness of the system varies from patient to patient depending on type of treatment and cancer, and other factors such as prior chemotherapy regimes, age and ethnicity.

Health Professional Radio – Alleviating Hair Loss Caused by Chemotherapy Treatment

Henry Acosta: Hi I’m Henry Acosta and this is Health Professional Radio. Today on our show we have Jim Frantzis, Jim believes that the patient is at the center of what they do. This ensures the people receive exceptional cancer care every time they set foot through the door of one of their centers. Jim is also the CEO of Icon Cancer Care, Icon Cancer Care is a recognized world leader in reducing hair loss caused by chemotherapy treatment. Today we’re here to talk about Icon Cancer Care, the innovative Paxman Scalp Cooling System that can be used for patients with breast and other solid tumor cancers being treated with chemotherapy drugs. Hi Jim welcome to the show, glad to have you on board.

Jim Frantzis: Thanks, thanks for having me.

H: Awesome, so can you tell us a little bit about who you are?

J: Yes, sure. You did a great job in introducing us. So happy to provide a little bit more information, Icon Cancer Care is Australia’s largest product… cancer care provider, we are also part of Icon Group which brings together a full range of the cancer care services from medical oncology and hematology to radiation oncology, chemotherapy compounding and pharmacy. So what this means is that we’re able to provide a comprehensive and integrated end to end service to our patients that require services from any all of the functions of our division.

H: And what do you guys do and where do you guys do it?

J: We deliver treatment for our patients with cancer or blood disorders including chemotherapy and we do that in a way that is personal because we believe no two people are the same and they deserve to be treated as individuals. We focus on providing this personalized care with a total commitment to provide them the best possible experience for our patients and because we know treatment can be a very traumatic experience for patients and we have a really important role to play throughout this. So currently we have centers across Queensland and South Australia, we have clinics in regional Queensland and we also have centers due to open in Sydney, Melbourne and Canberra next year so our imminent growth is really driven by our focus on improving our assisted care for patients in need.

H: So Jim can you tell us about your latest innovation and particularly who it benefits.

J: Sure, look at Icon Cancer Care we are committed to offering exceptional care to our patients and one of the ways we uphold these… by continuing in introducing new innovative services. Our most recent being quality improvement is being the introduction of the Paxman Cooling Scalp System at our Brisbane facility. So we are very excited that this is the first cancer center in Brisbane to introduce this system which is designed to help prevent hair loss caused by certain chemotherapy drugs. We understand that hair loss can be a very emotional experience for patients undergoing chemotherapy and for suitable patients, this system can help reduce the distress that is associated with the side effects of treatment and have a positive impact in maintaining a patient’s self-esteem and dignity.

H: And can you tell us a little bit more on how this is relevant to everyone listening right now and particularly to help professionals who want to reach out to cancer patients?

J: Sure, look we want our people to work with the best tools and systems that enable us to uphold a high standards and the Scalp Cooling System is just another example of our commitment to exceptional cancer care knowing patients supported in more ways just chemotherapy is important not only to the patient but to the doctor and health professionals that entrust to us and that person to our care.

H: And can you tell us Jim what gets you out of the bed in the morning or what is your passion?

J: Sure, sure other than that the early morning rising sun in Queensland I guess there are three things that motivate me most those being our patients, our people and my responsibility to our wonderful organization. Icon Cancer Care offers our people and myself for that matter a unique purpose day to day work and I’m absolutely on it to be leading such an amazing team that plays an important role in caring for patients undergoing treatment.

H: Well thank you for being on the show Jim, it was an honor having you here.

J: Thank you so much for the opportunity.

H: Again that was Jim Frantzis, Jim was appointed CEO of Radiation Oncology Centers last year and recently commenced as the CEO of Integrated Hematology Radiation and Medical Oncology Division. He has an operational oversight to over 16 centers nationally and a team of over 600 staff. He is also the CEO of Icon Cancer Care which helps benefit cancer patients by reducing hair loss caused by chemotherapy treatment. Thank you for listening and again this is Health Professional Radio, you can find this interview and a lot more on and on You can also find us on SoundCloud and iTunes.

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