Carla Mack, Global Head of Professional Affairs at Alcon discusses the company’s latest innovation, TOTAL30®, the first-and-only monthly replacement, water gradient contact lens that feels like nothing even at day 30. This lens offers a new solution to the ‘say nothing’ patients and helps to better retain more contact lens wearers.
Carla Mack, O.D., MBA is Global Head of Professional Affairs at Alcon. She is responsible for leading the Professional Affairs strategy and bringing the voice of the Eye Care Professional to Alcon’s business development pipeline.
Mack joined Alcon in January 2014 and held various leadership roles in the US Professional Affairs organization. As Head, Professional Strategy & Development, Carla led and developed the strategic professional communications plans aligned to the commercial, professional affairs and market development strategies. She also had responsibility for all multi-media professional training and education under the Alcon Experience Academy umbrella including peer-to-peer training via the Alcon Experience Center.
Prior to joining Alcon, Mack held roles in global medical affairs and global professional marketing at Bausch + Lomb, was a professor at The Ohio State University College of Optometry and was Clinic Director of the OSU Campus Optometry Services. While at OSU, she examined thousands of patients and taught courses in glaucoma management, specialty contact lenses and practice management. She has served as the chief editor of Contact Lens Spectrum and the Contact Lenses Today e-newsletter. Mack completed a hospital-based disease residency and earned both her Doctor of Optometry and her Master of Business Administration degrees from The Ohio State University. She is a Diplomate in the American Academy of Optometry Section on Cornea, Contact Lenses and Refractive Technologies.